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Contact Us
For general enquiries with regards to our dress making fabrics or sewing accessories, the best way to contact our customer service team is by email customerservice@sherwoodsfabrics.co.uk and they will be more than happy to assist you.
You will need to send an email to customerservice@sherwoodsfabrics.co.uk quoting your order number and details about your query, and one of our designated team will respond back to you as soon as possible, during office opening times (please allow up to 48 hours during busy times).
Our website operates 24 hours per day, 7 days per week, although our customer service department is open between the hours of 09.00 and 17.00 Monday to Thursday, and 9.00 until 14.00 on Fridays. Saturdays, Sundays & Bank Holidays are not Classed as working days for our warehouse department.
Please note that our customer service department will be closed on the following dates during 202 & 2026:-
1st January 2024 - New Years Day
18th April 2025 - Good Friday
21st April 2025 - Easter Monday
5th May 2025 - Early May Bank Holiday
26th May 2025 - Spring Bank Holiday
25th August 2025 - Summer Bank Holiday
25th December 2025 - Christmas Day
26th December 2025 - Boxing Day
29th December 2025 - Customer Service Closure
30th December 2025 - Customer Service Closure
31st December 2025 - Customer Service Closure
1st January 2026 – New Years Day
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Email Us: customerservice@sherwoodsfabrics.co.uk
- Postal Address: Sherwoods Fabrics Group (C/O RST Group) Unit 9B, Merlin Way, Quarry Hill Industrial Estate, Ilkeston, Derbyshire, DE7 4RA, United Kingdom.